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  1. (PDF) BL THESIS CHESTER and customer loyalty questionnaire reference

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  2. (PDF) CUSTOMER SATISFACTION AND CUSTOMER LOYALTY TOWARDS ELECTRONIC TRANSACTIONS

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  3. (PDF) INFLUENCE OF CUSTOMER SATISFACTION ON LOYALTY: A STUDY ON MOBILE TELECOMMUNICATION INDUSTRY

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  4. (PDF) CUSTOMER RELATIONSHIP MARKETING: ITS IMPACT ON CUSTOMER LOYALTY

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  5. The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands

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  6. (PDF) Customer Satisfaction and Loyalty: A 40-Year Framework Study

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